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The Social Security Administration’s Press Office has put out the following press release from Commissioner Andrew Saul, highlighting the continuation of Social Security checks and scam calls amidst COVID-19.

Update on Services During COVID – 19 Pandemic From Andrew Saul, Commissioner of Social Security

“I want you to hear directly from me how the COVID-19 pandemic is affecting our services. The first thing you should know is that we continue to pay benefits. Be aware that scammers may try to trick you into thinking the pandemic is stopping your Social Security payments but that is not true. Don’t be fooled.

To protect you and help stop the spread of this coronavirus, we cannot accept visitors in our offices at this time. There are several other ways you can get help. Many services are available online at If you have a critical need that you cannot address online, we can help you over the phone.

Please visit our COVID-19 web page at to find out what services we are continuing and which ones we are suspending, how to contact us, and important information about deadlines we are extending to ease the burden on you and medical providers during this pandemic.”


Source: Social Security Press Office | Original Press Release


Please note: Social Security employees might call you to complete your request/appointment and it could possibly come from an unknown outgoing office line. Rest assured, Social Security employees will not threaten individuals or ask for any form of payment. If you receive a call like this, please hang up and submit a fraud report to