In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), Senior Services of Southeastern Virginia (Senior Services) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities.
Employment: Senior Services does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.
Effective Communication: Senior Services will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in Senior Services’ programs, services and activities.
Modifications to Policies and Procedures: Senior Services will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services and activities.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a Senior Services program, service or activity, should contact Senior Services ADA Compliance Coordinator, Diane Taylor at 757-222-4517 or email her at: DTaylor@ssseva.org as soon as possible but no later than 7 business days before the scheduled event.
The ADA does not require Senior Services to take any action that would fundamentally alter the nature of its programs or services, or impose any undue financial or administrative burden.
Complaints that a program, Senior Services service, or activity is not accessible to persons with disabilities should be directed to Senior Services ADA Compliance Coordinator Diane Taylor at 757-222-4517 or DTaylor@ssseva.org.
Senior Services will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy.
ADA Grievance Procedure
ADA Complaint Form – English
ADA Complaint Form – Spanish