Privacy Policy

Senior Services of Southeastern Virginia respects your privacy and is committed to ensuring the security of information you submit to us. The following Privacy Policy informs you about how and why we collect any personal information about you and how we use that information. Your accessing and continued use of our site signifies your explicit consent to these terms and conditions and data practices of our Privacy Policy.

Unless otherwise required by applicable law, any and all information collected at this Senior Services of Southeastern Virginia and The Center for Aging website,, will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed.

We maintain our records in accordance with the obligations as defined by applicable Virginia statutes, including, but not limited to, the Virginia Privacy Protection Act of 1976, the Virginia Freedom of Information Act, and by any applicable U.S. federal laws.

Automatically Collected and Stored Information: We endeavor to collect only the minimum amount of information needed to provide services. If you do nothing during your visit to Senior Services’ website but browse or download information, we automatically collect and store the following information about your visit:

  1. The Internet domain and IP address from which you accessed our site
  2. The type of browser and operating system you used
  3. The date and time you visited this site
  4. The pages visited
  5. If you linked from another website, the address of that website

The information collected is used to improve the content of our web services and to help us understand how people are using our pages. We analyze our website logs to continually improve the value of the materials available on our site. The information in our web logs cannot be traced to specific individuals, and no attempt is made to link it with the persons who browse our website.

Information You Voluntarily Submit on the Website: If during your visit to our website you register with us or send us an email message and when you use our services, we will collect your name, the email address, and contents of the message, including audio, video, and graphic information formats you send us. We use your email address to respond appropriately. This may be to respond to you, to address issues you identify, to further improve our website, or to forward your message to another agency for appropriate action.

Information We Collect from Others/Third-Party Partners or Vendors: We may receive information about you from other sources. For example, if you use a third-party software through the site, such as an online payment or registration application, they may transfer information to us for fulfillment, etc.

Cookies: We may process information using cookies. A cookie is a small data file that we download to your computer, containing information about you to facilitate interaction with our site and services. Cookies make it possible for us to recognize your browser when you visit. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted. If you reject the cookie, you may still use our site.

Newsletters: On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.

Your Rights Related to Your Personal Information

  • Opt-out: You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at to be removed from our mailing list.
  • Access: you may access the personal information we have about you by submitting a request to
  • Forget: In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to
  • Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions, or when required by law.

At no time should you submit sensitive personal information to the Website. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.

Children Under Sixteen

Senior Services of Southeastern Virginia does not intentionally target our site or our services to children, and Senior Services of Southeastern Virginia will not knowingly collect personal information from children under the age of sixteen. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at

and we will use our best efforts to promptly remove such information from our records.


When our registration or order forms ask you to enter sensitive information (such as credit card number), that information is encrypted for transmission. When you provide information via these forms, we use SSL encryption and this should be indicated by a “lock” icon in web browsers.

If you have any questions or desire further details about this Privacy Policy, the practices of this website, collected information and its use, or procedures to correct or amend inaccurate, obsolete, or irrelevant information, please contact Monika Zajac-Lorke at 757-222-4509 or email Written comments should be addressed to Debbie Schwartz, Senior Services of Southeastern Virginia, 6350 Center Drive, Suite 101, Norfolk, VA 23502.

This Privacy Policy was last updated May 2018.

Thank You for Contacting Us
Please fill out the form and we will get back to you shortly

    How do you prefer we contact you:



    Make a Payment Donate Subscribe newsletter Contact Us