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Medicare Benefits Counseling & Informational Seminars

Medicare Benefits Counseling

Medicare can be confusing. Senior Services is here to help!

We can save you money!


Even during these difficult times, Senior Services' benefits team is available via phone and via Zoom to assist you. Simply call the phone numbers below to schedule your confidential appointment.


Special note: If you are age 65, enrolled in Medicare Part A, and due to job loss because of the COVID19 crisis, have recently lost your employee health insurance, we can help you enroll in Medicare Part B. You should call us as soon as possible as there are deadlines to enroll and penalties apply if you do not meet those deadline requirements.


Medicare Open Enrollment will begin again on October 15, 2020, for coverage changes effective in January 2021.

Open enrollment for 2020 Medicare coverage has ended. Open enrollment will begin again on October 15, 2020, for coverage changes effective in January 2021. All appointments will take place over the phone or via Zoom this year.

If you live in Chesapeake, Norfolk, Portsmouth, Virginia Beach, Suffolk, Franklin, Isle of Wight, or Southampton County, Senior Services' VICAP-certified Medicare benefits counselors are available to help you sort through your options and assist you in applying for the benefits to which you are entitled.

They Can Help You

  • Apply for Medicare benefits
  • File Medicare claims and resolve billing issues
  • Enroll in a Medicare Prescription Drug Program (Part D)
  • Choose a Medicare Advantage Plan
  • Understand your Medicare premiums
  • Find the best long-term care insurance plan for your needs
  • Check eligibility for multiple cost-saving programs

Senior Services offers one-on-one, unbias and confidential counseling sessions either by telephone or in-person. There is no charge for these services.

Call today to learn more or to schedule a one-on-one, confidential counseling session!

 Chesapeake, Norfolk, Portsmouth and Virginia Beach

If you live in Chesapeake, Norfolk, Portsmouth, or Virginia Beach, call 757-222-4524, and a VICAP-certified Medicare benefits counselor will return your call.

*Senior Services Benefits Counseling program in the South Hampton Roads cities including Suffolk receives support from the United Way of South Hampton Roads.


Franklin, Suffolk, Isle of Wight and Southampton Counties

Please note that all library meeting rooms in Western Tidewater are closed for the time being due to the pandemic, so no in-person Medicare Benefits Counseling are available during this time.

If you live in one of the Western Tidewater cities or counties, call Sam Mizelle, MedCare Access Resource Specialist at 757-925-4255 or email for more information or to schedule an appointment.


Senior Services of Southeastern Virginia is part of the Virginia Insurance Commission (VICAP) network. 

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