Did You Know...

Benefits counseling can be a truly rewarding volunteer experience.

Watch here for dates and times of next Benefits Counseling volunteer training sessions.

Benefits Counselors

Senior Services volunteer Benefits Counselors provide advice on everything from filing or resolving Medicare, Medicaid or other medical claims to answering questions about the Medicare Part D prescription drug benefits. Our volunteer Benefits Counselors are part of the Virginia Insurance Counseling and Assistance Program, or VICAP. If you have an interest in becoming a part of our Benefits Counseling team, we’d like to talk to you! Training is provided.


  • Detail oriented with good customer service skills
  • Minimum education - high school graduate
  • Computer literate with ability to browse and utilize the internet
  • Volunteers cannot be a licensed insurance agent
  • Because of the extensive training provided, prospective volunteers need to be able to make a long-term commitment.

Click here to complete a volunteer application, or call 757-222-4512 for more information.

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SSSEVA is a United Way PartnerChoose to help seniors in the Hampton Roads community when you give to the United Way at work. Write in Senior Services of Southeastern Virginia on your United Way “Combined Charities Campaign” form; #5065 on your “Commonwealth of Virginia” campaign form; or #47980 on your “Combined Federal Campaign” form.