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Medicare, Medicaid and Prescription Drug Assistance |
Individuals who have Medicare, Medicaid or
medical claims questions can call one of our volunteer
Insurance Counselors for advice on everything from filing a
claim, to comparing and understanding their coverage choices,
to researching basic Medicaid information. This is a free,
confidential service that can be conducted over the telephone
or in person. To learn more about the services available to
you, click on a topic below. Or call us at 757-461-9481.
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Access To Benefits Coalition
In the fall 2004, Senior Services made news by launching the
Access To Benefits Coalition, a partnership of 45 regional
non-profit organizations dedicated to educating lower-income
beneficiaries about the new Medicare prescription drug
benefits. Through this program, Senior Services Insurance
Counselors can enroll qualified people on-site for the
medicines they need at the best discounts available.
No fee: This is a free service.
To schedule a meeting with an Insurance Counselor, call
Senior Services at 757-461-9481.
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Insurance Counseling (VICAP)
If you have Medicare, Medicaid or medical claims
questions, Senior Services can help. Our trained, volunteer
Insurance Counselors are part of the Virginia Insurance
Counseling and Assistance Program, or VICAP. They can
provide advice on everything from filing or resolving
Medicare, Medicaid or other medical claims issues to
exploring long-term care insurance needs. We are also
in need of volunteers who can provide this valuable service.
No fee:
This is a free service.
For information – or to register for one of our
volunteer training sessions – call us at 757-222-4512.
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Medicare Fraud Patrol
Through our Medicare Fraud Patrol, we can train you to
spot waste and abuse in both Medicaid and Medicare programs
– and to report fraud so seniors receive the reimbursements
they deserve. The most prevalent problems are in the areas
of home health, nursing homes and durable medical equipment,
however abuses can be found anywhere a Medicare or Medicaid
card is used.
No fee: This is a free service.
If you are interested in joining our Senior Medicare Fraud
Patrol, call us at 757-461-9481.
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Medicaid
If you are a senior who qualifies for Medicaid, we can
screen and provide application assistance for you. Norfolk
seniors can apply directly through The Center for Aging,
Senior Services’ partnership with the Norfolk Department of
Human Services. For more information, call us at
757-461-9481.
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Prescription Drug Assistance
If you, or someone you know needs help paying for
medicines, Senior Services can assist you. Our education
staff will help you find the best discount drug
programs available, whether you wish to enroll for
Medicare Part D prescription drug benefits, or want
to learn more about The Pharmacy Connection that helps
qualified individuals receive free medicines from
participating pharmaceutical companies. You may
also be eligible for Medicare Part D “Extra Help” benefits.
We will screen you for all options when you call. In some
cases, beneficiaries can use a combination of programs.
Call or stop by our Norfolk headquarters Monday through
Friday from 8 a.m. to 4:30 p.m. Walk-ins are welcome.
No fee: This is a free service.
Call 757-461-9481. If you live in Western Tidewater,
call our MedCare Access Specialist at 757-328-4217.
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