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How To Apply

EXTERNAL APPLICANTS
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INTERNAL APPLICANTS
Obtain and complete the Internal Employment Application from the Staff Portal. Return the completed application and your updated resume in person to the Human Resources department.

Employment

Last Updated February 6, 2015

If you enjoy working with people who are dedicated to helping seniors and their families, consider a job at Senior Services.

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MARKETING COMMUNICATIONS SPECIALIST - PART TIME

Salary - Commensurate with expierience

Since 1968 Senior Services of Southeastern Virginia has been helping older adults and their care givers to live in the community with choice and dignity. The Marketing and Communication Specialist assumes the responsibility for executing this nonprofit organization’s strategic and integrative marketing and communications activities.  The qualified individual will be able a creative thinker, have the ability to manage multiple projects simultaneously, and be comfortable working in both print and digital communications platforms. This is a 25-hour per week position.    Part-time benefits are available and compensation is commensurate with experience.  This position is eligible for limited telecommuting. 

 

RESPONSIBILITES

  • Strategic and creative marketing and communications project management

  • Publications writer/editor/copywriter with responsibilities for printed and digital newsletters, annual report, marketing collaterals for all program areas and special events

  • Work collaboratively with other staff, as well as contracted art director, Public Relations agency and media buyer

  • Website writing and content management

  • Manage agency’s social media pages

 

KNOWLEDGE, SKILLS AND ABILITIES

  • Strong writing, editing and project management skills

  • Competent use of AP Style Guide

  • Social Media Communicator (Facebook, Twitter, etc.)

  • Experience working with and managing freelance creative support team (I.E. Designers, Public Relations)

  • Knowledge of pre-press design and production processes

  • Website content management software experience

  • Working knowledge of Adobe InDesign, a plus.

 

MINIMUM QUALIFICATIONS

  • Applicable four-year degree (English, Mass Communications, Journalism or Marketing)

  • 5+ years work experience in marketing and communications in a non-profit, corporate or public relations/ad agency environment

  • Must possess a valid driver’s license, auto insurance, acceptable driving record, and maintain relevant certifications.

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EVENT PLANNER - PART TIME

Salary - Commensurate with expierience

Since 1968 Senior Services of Southeastern Virginia has been helping older adults and their care givers to live in the community with choice and dignity. The Event Planner assumes the responsibilities as the lead staff person planning and coordinating the organization’s special events.  The qualified individual is a self starter who is results driven working in a part time capacity of twenty-five (25) hours per week.    Part time benefits are available and compensation is commensurate with experience.  This position is eligible for limited telecommuting. 

 

RESPONSIBILITES

Event Planning

  • Events include but are not limited to the annual “Art of Health Aging Forum and Expo,” Annual Agency meeting and targeted health fairs and fundraising events.

  • Work with Director of Development and Community Relations, other staff and volunteer committee members to plan program and secure speakers and/or entertainment

  • Work with other key staff and volunteer committee to identify and secure venue.

  • Insure that all communications and activities of event – both pre- and post-production are carried through in an efficient, professional and timely manner.

  • Coordinate meetings, communications and other necessary activities with in-house support staff, event committee members and  other volunteers

  • Schedule and see to all preparation needs for event committee planning meetings, including timely meeting notices, reminders and RSVP of participants.

  • Take meeting minutes and prompt reporting to all committee members of action items

  • Facilitate all onsite event needs – including but not limited to contracts with venue, caterers and other outside vendors including I.T., audio-visual, exhibit rentals, signage, banners, etc.

  • Track all progress of action items, trouble-shooting delays or issues as necessary

Sponsor and Exhibitor Needs

  • Collaborate with key staff and board committee members to solicit and acquire exhibitor and event sponsors

  • Maintain prospect lists

  • Collaborate with Marketing and Communications team to produce and distribute promotional materials to support this effort

  • Administer timely contracting, acknowledgement and other needs for all confirmed exhibitors and sponsors

Attendee promotion

  • Collaborate with Marketing and Communications Specialist and volunteer event committee members to create strategies and collaterals for promoting attendance by target constituencies.

  • Work with other members of the communications and marketing team (in-house staff and freelance support) to make sure they have all necessary information to produce on-time, on-message marketing and other collaterals.

 

KNOWLEDGE, SKILLS AND ABILITIES

  • 3-5 years prior event planning experience

  • Strong project management with attention to detail and time-management skills

  • Excellent oral and written communications skills

  • Good interpersonal, analytical and problem-solving skills

  • Self-starter, ability to take the initiative

  • Ability to manage multiple deadlines

 

MINIMUM QUALIFICATIONS

  • Bachelor’s degree in English, Communications or Event Management

  • Must possess a valid driver’s license, auto insurance, acceptable driving record, and maintain relevant certifications.

 

 

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 CARE COORDINATOR SUPERVISOR - RURAL

GENERAL DEFINITION OF WORK: 

Since 1968 Senior Services of Southeastern Virginia has been helping older adults and their care givers to live in the community with choice and dignity.  This role provides leadership to the Care Coordinator team who render community based support and services for older adults serving the areas of Suffolk, Franklin, Isle of Wight, and Southampton County.  Provides technical assistance, training, monitoring, and data collection to ensure program outcomes are met. Conducts quality assurance and program development.  Directly assists clients and caregivers.

 

Reports to the Community Services Manager

 

TYPICAL TASKS:

  • Supervises and supports Care Coordination team including hands on training, mentoring, monitoring and evaluating performance, documenting supervisory notes, and resolving problems.  Reports issues to Manager for guidance and resolution when appropriate.

  • Oversees office reception, if applicable, triages cases, and provides direction regarding the most appropriate multi-agency resources based on assessment of client eligibility and needs.

  • Leads team meetings, documents and disseminates information, and facilitates inter and intra departmental communication.

  • Conducts quality management activities through case reviews and client surveys to promote best practices and ensure compliance with regulations and standards.

  • Provides direct assistance to clients and caregivers, including carrying a small caseload and effectively resolving client complaints.

  • Collaborates with other agencies and organizations, i.e. Departments of Human Services, Medical and Long Term Care facilities, Disability Service Providers, and State entities.

  • Collects and analyzes data and prepares reports as assigned.

  • Participates in program development activities, strategic planning, and budget development process. Performs budget oversight.

  • Serves as Agency representative as assigned to promote the mission of Senior Services and advocate for resources for older adults and caregivers.

  • Performs other related duties as assigned.

 

KNOWLEDGE, SKILLS AND ABILITIES

  • Expertise in social work practices, community based case management and continuum of long term care services.

  • Knowledge of bio-psycho-social issues affecting older adults, caregivers, and persons with disabilities

  • Accomplished in a wide variety of community resources and entitlement programs.

  • Compliance adherence with respect to regulations and service standards.

  • Superior verbal and written communication skills.

  • Excellent organizational and planning skills to efficiently manage time and meet deadlines.

  • Skill in empowering, encouraging, and guiding patients and/or caregivers.

  • Proficient in supervisory techniques, including performance management, staff training, and team building.

  • Ability to be flexible, adapt to change and confident in professional judgment.

  • Experienced in building rapport with other professionals, patients caregivers, and community partners.

  • Proficient in use of Microsoft Office and use of web based software programs.

 

PHYSICAL AND MENTAL ABILIITES

  • Mobility that includes accessing client’s homes or other agencies which involves driving, climbing stairs, lifting and carrying up to fifteen (15) pounds, and walking short  distances. 

  • Ability to sit for extended periods of time with multiple sensory abilities and communication methods.

 

MINIMUM QUALIFICATIONS

  • Requires a Bachelor’s degree in human services or Registered Nurse (RN) certification

  • Minimum five (5) years experience to include community based services for the elderly/disabled.

  • Supervisory experience preferred

  • Must possess a valid driver’s license, auto insurance, acceptable driving record, and maintain relevant certifications.

  • Acceptable criminal background check

 

COMPENSATION
Pay Band 8 with a range of $42,000 to $48,000

 

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CARE COORDINATOR 

GENERAL DEFINITION OF WORK: 

Since 1968 Senior Services of Southeastern Virginia has been helping older adults and their care givers to live in the community with choice and dignity.  The Care Coordinator conducts home based assessments and implements a person centered plan of care. 

 

Reports to the Care Coordinator Supervisor

 

TYPICAL TASKS:

  • Counsels about options, linking with resources, empowering individuals to manage their health and coordinating care with other providers.

  • Performs timely, complete documentation using a number of web based systems.

  • Completes assessments to determine most appropriate multi-agency resources based on eligibility and needs.

  • Promotes best practices and ensures compliance with regulations and standards.

  • Directly assists clients and caregivers to effectively resolve concerns and requests for additional information.

  • Collaborates with other agencies and organizations, i.e. Departments of Human Services, Medical and Long Term Care facilities, Disability Service Providers, and State entities to support clients and caregivers.

  • Serves as Agency representative as assigned to promote the mission of Senior Services and advocate for resources for older adults and caregivers.

  • Performs other related duties as assigned.

 

KNOWLEDGE, SKILLS AND ABILITIES

  • Expertise in social work practices, community based case management and continuum of long term care services.

  • Accomplished in a wide variety of community resources and entitlement programs.

  • Compliance adherence with respect to regulations and service standards.

  • Superior verbal and written communication skills.

  • Excellent organizational and planning skills to efficiently manage time and meet deadlines.

  • Skill in empowering, encouraging, and guiding patients and/or caregivers.

  • Ability to be flexible, adapt to change and confident in professional judgment.

  • Experienced in building rapport with other professionals, patients caregivers, and community partners.

  • Proficient in use of Microsoft Office and use of web based software programs.

 

PHYSICAL AND MENTAL ABILIITES

  • Mobility that includes accessing client’s homes or other agencies which involves driving, climbing stairs, lifting and carrying up to fifteen (15) pounds, and walking short  distances. 

  • Ability to sit for extended periods of time with multiple sensory abilities and communication methods.

 

MINIMUM QUALIFICATIONS

  • Requires a Bachelor’s degree in human services or Registered Nurse (RN) certification.

  • Experience in providing community based services with the elderly and/or adults with disabilities.

  • Must possess a valid driver’s license and acceptable driving record.

  • Reliable automobile properly insured for frequent travel to patients’ homes and other locations in the South Hampton Roads is required.   Business miles will be reimbursed.

  • Acceptable criminal background check.

 

COMPENSATION

Pay Band 7 with a range of $33,000 to $35,000

 

 

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CONGREGATE NUTRITION SITE MANAGER URBAN – WELLNESS DEPT.

SALARY RANGE    $35,200 - $38,200      PAY BAND: 7

FULL-TIME NON EXEMPT

 

GENERAL DEFINITION OF WORK:

Manages direct and subcontracted congregate nutrition programs and activities for the elderly in Virginia Planning and Service Area 20 (South Hampton Roads).

 

TYPICAL TASKS:

  • Manages direct hiring, training and supervision of Urban Congregate Nutrition Program staff located in community partner locations in compliance with food service management certification.  Supports Assistant Manager-Rural in said functions.

  • Directly responsible in ensuring that services and programs meet mandated guidelines and requirements as well as the nutritional, physical, recreational and wellness needs of registered participants at all community partner locations.

  • Manages staff in the operation of food preparation equipment and oversees sanitation and safety of kitchen facility and equipment.  Maintains documentation for Health Department inspection compliance in urban centers.  Supports Assistant Manager-Rural in said functions

  • Primary liaison for community partners from Parks and Recreation or other agencies in fostering collaboration to maintain accessible, clean and safe environment for participants, visitors and staff.

  • Reviews and approves menus, special diets and purchasing of food and food supplies for community partner locations on timely basis. Collaborates with Assistant Manager-Rural and staff to plan and develop menus using sourced fresh food vendors. 

  • Responsible for participant eligibility determination, waiting lists management and compliance with Virginia Department of Aging and Rehabilitation program requirements,

  • Assures participant and partner organization satisfaction through receiving and resolving complaints. Conducts customer surveys, compiles, reviews and addresses issues with appropriate staff and contracted vendors.  Supports Assistant Manager-Rural in said functions

  • Primary contact with meal vendors to ensure quality, efficiency, safe food handling and customer satisfaction in accordance with performance agreements.

  • Collaborates with Transit Supervisor to assure driver performance within set guidelines for meal delivery and program participant transit to nutrition sites.  Reviews and approves special transportation requests for program participants before submitting to Transit Supervisor for approval.

  • Collaborates with Wellness, Transit and other agency leadership to assure accurate and effective communication on programs and operations in centers so that effective marketing, budgeting, contract development and participant satisfaction is accomplished.

  • Assures that cash contributions from Urban Centers are collected monthly and bank deposits are made.  Supports Assistant Manager-Rural in said functions.

  • Assists with annual budget development and for on-going budget management.

  • Manages meal contract/MOU development, distribution, execution, record keeping and contract oversight. Assists Administrative Supervisor in meal contract/MOU development, distribution and execution.

  • Manages on-time meal and automated participant data reporting; works with Administrative Supervisor using reports to verify and process on-time contract payments.

  • Responsible for ensuring that client information and meal tracking is updated in official record keeping system using proprietary software.

  • Participates in education, training and best practice research and analysis to incorporate trends, evidence and new programs that improve the experience of current participants attract targeted prospects.  Uses demographic analysis and projections for program sustainability and cost containment.

  • Performs related tasks as required. 

 

KNOWLEDGE, SKILLS AND ABILITIES:

  • Nutritional tools and resource knowledge application for the care and assistance for senior health promotion.    Comprehensive knowledge of programs and activities that meet Virginia standards including evidence based wellness and nutrition programs.

  • Preferred experience in preparation of nutritional meals for large venues of participants to include  cooking and serving of meals in large quantities; food quality and values; nutritional and economical substitutions within food groups and adherence to special dietary requirements.

  • Knowledge of the principles and practices used in ordering, receiving, and storing of food in large quantities; kitchen sanitation and safety measures used in food handling and in the operation and environment and equipment care and cleaning. 

  • Candidate must be proficient in Microsoft Office to include Excel.  Must have superior data entry skills as well as aptitude for learning industry specific software.

 

EDUCATION AND EXPERIENCE:

  • High School or General Equivalency Diploma

  • Food Service Management Certification

  • Minimum 3 (three) years experience in nutrition and wellness programs as well as direct staff supervision in high volume setting.

  •  Must possess a valid and current driver's license and record must be meet agency requirements.

 

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DRIVER, Transit Department, Pay Band 4

Salary: $10.00 per hour

SUBSTITUTE POSITIONS AVAILABLE in METRO SOUTH HAMPTON ROADS and WESTERN TIDEWATER/FRANKLIN AREA

 

Seniors often need rides to and from medical and therapy appointments, wellness centers, senior centers and adult day care centers.  We are looking for Drivers to work days, evenings and Saturdays.  If you have outstanding customer services skills, can operate a passenger van OR wheelchair van to transport elderly and disabled persons to and from congregate meals, medical appointments, business, and/or shopping or recreational destinations, come work with us a Driver. 

 

Requires High School Diploma/GED plus (1) year experience in the operation of motorized equipment.  Must possess a valid Commonwealth of Virginia driver’s license and a good driving record with at least a plus 2-point balance. We need Drivers for available routes in the cities of Southampton Roads, Suffolk, Franklin, Isle of Wight and Southampton Counties.

 


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EEO/Drug Testing/Criminal History Check Employer
The above positions are open to internal & external candidates simultaneously until filled.

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SSSEVA is a United Way PartnerChoose to help seniors in the Hampton Roads community when you give to the United Way at work. Write in Senior Services of Southeastern Virginia on your United Way “Combined Charities Campaign” form; #5065 on your “Commonwealth of Virginia” campaign form; or #47980 on your “Combined Federal Campaign” form.